Frequently Asked Questions

Shipping

Where do you ship from?

Madison Wisconsin.

What are the shipping options?
  • First Class Mail® (USPS)
  • and Priority Mail® (USPS)
  • UPS Ground
  • UPS 2nd Day Air
  • UPS Next Day Air Saver
Where can I track my order?

USA Orders

International Orders

Starts with GL00 – globalpost.com/track

Starts with LX – USPS.com

 

 

Payments

What forms of payment do you accept?
  • Credit/Debit Card
  • PayPal account
  • Venmo
  • PayPal Pay Later
How secure is shopping here? Is my data protected?

All of your data is protected by an SSL (128-bit encryption) on our website.

No financial data such as credit card information is collected or stored on our website.

All of your financial data is collected and secured by PayPal.

Returns/Exchanges

Can I return an item?

Absolutely. If you are not satisfied with our products you can return merchandise within 30 days of purchase.

Returned items must be in original, unused and unworn condition.

We will refund the order amount minus the cost of shipping back to Dance Jox. 

Can I exchange for a different size?

If you are not happy with the fit we will exchange your order 100% FREE (USA orders). For more instructions visit the Returns & Exchange page

For international order exchanges we are unable to accommodate due to extortionary shipping costs. We recommend getting two different sizes and keeping the one that fits.

Wholesale/Bulk Orders

I want to place a large order, is there a price break?

We offer price breaks of 20 items or more per order. 

If you are a ballet company or theater production company we will honor the price break for multiple orders to keep a long standing relationship. 

Contact us to start the conversation. 

I have a dance shop, how can I start selling your products?

We would love for you to sell our products in your store. We do offer wholesale pricing to our retail partners. 

Visit our Retail Partners page to see who sells our products. If you have a dance shop in a major city we will allow a large territory if not the whole city. 

Contact us to start the conversation. 

Influencers / Promoters

Can I make money promoting your products?

We are offering opportunities for dancer influencers to promote. We have two options. The first, is paid posts and second is enrolling in our Affiliate Program.

The Affiliate Program is free to join and we provide you the tools to promote with a customized link and account dashboard. Your success is up to you.  

Social Media Influencer – Apply here

Enroll in Affiliate Program – Join Here

Still have a question?